What keeps great dentists.
10 years of operating data from every practice we built and own — on clinician retention, clinical quality, new-office growth and patient loyalty.
Most data on dental groups begins after a practice is acquired. Because we built every office ourselves, we can observe clinicians, teams and patients from an office’s first day onward.
Five questions that matter.
Clinician tenure by cohort, the factors most associated with retention, and how progression shapes both.
Quality indicators and peer review, and how shared protocols coexist with individual judgment.
Ramp curves for offices opened from scratch: patient acquisition, utilization and time to maturity.
Recall adherence, satisfaction and continuity of care, and the link between clinician tenure and patient retention.
The capital efficiency of building rather than buying, and what it implies for long-term value.
How we built the Index.
Read the full report.
Findings, charts and methodology — and next year’s edition, when it publishes.